Trivoya Travel Solutions (www.trivoya.com) an online travel portal that provides information on various cities of the world and recommend hotels, vacation rentals, travel packages, cruises etc. through visitors opinion. Our web site is part of Trivoya Travel Solutions Pvt Ltd based in Chennai, India.
Trivoya Travel Solutions is committed to protecting your privacy in accordance with the highest consumer protection standards.
We believe in our visitors for giving their opinion/views on any subject and the same is not biased. We are taking all measures to ensure that all the personal information shared by our visitors shall remain confidential. We recommend our visitors that before submitting they submit their personal information on our web site, please read this policy carefully to learn about our privacy practices. Please read this private policy of www.trivoya.com, we assume that you are accepting the practices described herein.
Our Privacy Policy is designed with you in mind, and it is integral that you have a comprehensive understanding of our Personal Information collection and usage practices, as well as full confidence that ultimately, you have control of your Personal Information provided to Trivoya Travel Solutions. For the purposes of this Privacy Policy, "Personal Information" shall mean any information that can be linked to a specific individual including without limitation, information such as name, address, telephone number, e-mail address and credit card number.
By using our Websites and/or making Bookings, you are deemed to have read, acknowledged and accepted all the provisions stated herein this Privacy Policy, including any changes that we may make from time to time.
In summary, while you should read each provision in this Privacy Policy, you note that by using our Websites and/or making Bookings:
You agree that if you disclose your Personal Information to us, we may create a database record about you;
If you register on our Websites, make Bookings, download any materials or conduct any other transaction, you agree for us to collect any Personal Information necessary to provide you with the service you have requested, and you agree that such Personal Information may be disclosed to service partners (who may be third parties) for those purposes;
You agree for us to use cookies on your browser (unless you remove them);
You agree that we can contact you with information about products and services which may be of interest to you (unless you have stated you do not wish to receive these communications); and
Your continued use of our Websites and/or by continually making Bookings indicates your agreement with any future changes in this Privacy Policy.
Who do we share your information with?
Trivoya Travel Solutions is the owner of all the Personal Information collected on our Websites or via the Bookings. We do not sell or rent any Personal Information to third parties.
In making a travel booking on our Websites, you may choose the option to send your itinerary to a friend, in which case an email with your trip details, such as hotel information, is sent to the email address that you specify. Your friend's email address will be used solely for the purpose specified above.
We may disclose your Personal Information on occasion to third parties. Some of these third parties may be located outside your home country. The Personal Information will be protected in a manner that is consistent with this Privacy Policy. Disclosure may include without limitation, the following scenarios:
To successfully complete your travel reservations or purchases or otherwise implement our terms of service, your Personal Information is provided as needed to third party product and service providers and distributors including without limitation the airlines, hotels, car rental agencies, travel insurance agencies or other third parties authorized by Trivoya Travel Solutions, whenever you purchase or reserve travel with Trivoya Travel Solutions.
When third parties have been authorised by Trivoya Travel Solutions to perform projects such as market research surveys on our behalf or to offer you additional products and services.
When required by law to disclose the Personal Information with your prior express consent.
To protect the rights and property of Trivoya Travel Solutions.
Trivoya Travel Solutions may share your Personal Information with third parties when you engage in certain activities on our Websites that are sponsored by third parties, such as electing to receive information or communications from a third party (such as a hotel company or a tourism board for a particular destination), or electing to participate in promotions, contests, sweepstakes, games or other programs sponsored in whole or in part by a third party. Trivoya Travel Solutions may also share your Personal Information when you respond to promotional materials from Trivoya Travel Solutions and authorize a third party to use your Personal Information for purposes such as, for example, sending you additional promotional materials, providing you a product or service, or entering you in a contest, sweepstakes or game. We refer to all of these activities and requests as "Sponsored Activities." When you participate in Sponsored Activities, you will either be required or requested to agree that Trivoya Travel Solutions may send your Personal Information (such as, in some cases, you’re mailing address or e-mail address) to the sponsor, and the sponsor may use your Personal Information in accordance with the sponsor's privacy practices. In each case described in this section, Trivoya Travel Solutions will only share your Personal Information after receiving your consent. You should know that when Trivoya Travel Solutions shares your Personal Information with a third party under any circumstance described in this section, your Personal Information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by Trivoya Travel Solutions’s Privacy Policy with respect to its use and further sharing of your Personal Information.
Links may be present on our Websites which result in you leaving our Websites and being taken to other third party websites. You should note that any Personal Information that you provide to these third party websites are not subject to this Privacy Policy, and we strongly recommend that you be aware of their respective privacy and security policies.
Trivoya Travel Solutions may also work with third parties that serve advertisements to our Websites and across the Internet on our behalf. Such third parties may (a) collect anonymous information about your visits to our Websites, and your interaction with our products and services, and (b) use information about your visits to our Websites and other websites to target advertisements for goods and services. This anonymous information is collected through the use of web beacons such as but not limited to pixel tags, which is industry standard technology used by most major websites. The web beacons may be used with cookies to compile aggregated statistics to analyze how our Websites are being used and may also be used on some of our emails to let us know which emails and links have been opened by the recipient. This allows us to gauge and monitor the effectiveness of our customer communications, advertisements and marketing campaigns on our Websites and across the Internet. No Personal Information is collected or used in this process.
You should also note that the processing of Personal Information on our Websites and the transmission of transaction messages relating to your travel reservations or purchases or Bookings, including your Personal Information, may involve transmissions over various networks (which may not be secure) and to various countries (including the US) and further processing and storage of data in such countries.
We may also disclose your Personal Information to our affiliates and non-affiliated business partners for their use both on our behalf and for their own business purposes. For example, our affiliates and business partners may use such Personal Information to send you information about their products, services, other information, and materials that may be of interest to you.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
Trivoya Travel Solutions & its representatives can Call, SMS & Email with reference to your Travel enquiry. This consent will override any registration for DNC / NDNC.
Data protection rules of various countries
Although Trivoya Travel Solutions assure all the visitors that data is protected and all information shall remain confidential, but if you are visiting www.trivoya.com from outside India, please be aware that the data protection laws of India might not be the same as in your country. At the same time, please be assured that Trivoya Travel Solutions takes all possible measure and uses internal firewalls to ensure that your privacy/data is protected.
Children's private policy
www.trivoya.com can be accessed by visitors in general in any part of the world at the same time it does not offer services to children under the age of 13 years. If any visitor with an age less than 13 years becomes our member, we generally delete or destroy such information as soon as we come to know of the same fact.
Changes to private policy
Trivoya Travel Solutions reserves the sole rights to add/modify the private policy at any time. Although we update our visitors such changes through emails, but we still recommend visitors of our site to read the private policy periodically before using the site. In case of any information on data protection, you can always write to us at: hello@trivoya.com we would be glad to help you as soon as possible.
Thank you for taking the time to understand our Privacy Policy.